Please be aware that Internet Explorer is an unsupported browser. If you are using Internet Explorer to log into your Control Centre you may notice limited functionality or unavailable features.

To be able to use the full functionality of the Control Centre you will need to update your browser to a HTML5 supported browser. We recommend using either Google Chrome, Microsoft Edge, Mozilla Firefox or Safari.

If you do not currently have one of these browsers installed on your computer, you can download one from the links below.

Click here to download Google Chrome

Click here to download Microsoft Edge

Click here to download Mozilla Firefox

Schoolzine Access

Schoolzine System Users will be setup at the beginning of your account’s creation. Future additions to System Users are managed by the account owner.

It is important that all users have a unique login and DO NOT share their username or password with anyone, in accordance with the Schoolzine User Terms and Conditions.

For information on how to manage your System Users please see the following guide.

Password Requirements

Passwords must contain the following:

• At least 8 characters
• A combination of letters and numbers
• At least one special character (e.g.: !@#$%&)

Resetting your Password

You can reset a forgotten password at any time from the Schoolzine login page. You can also update your existing password via the Control Centre.

1. Select the Reset password here button.
2. Confirm your email address is correct.
3. Click the Send Reset Email button.
4. You will be sent an email with a reset password link.
5. Follow the link and set a new password.

Updating your Password

1. Log in to your Control Centre and click on the square in the top right of the page.
2. Select Manage Your Profile.
3. Click Edit Profile.
4. Set your new password and click Save.

The Schoolzine System has been developed to allow you to easily add and remove System Users from your account.

New System Users will need to already exist in your account as a contact, or you can easily create new users and send them access by utlising the following process.

Adding a new System User

1. Log in to your Control Centre and select ‘Contacts'.
2. Click on ‘New Contact’ towards the top left.
   Note: You can also search for an existing contact (using the search bar) and click on their first name to edit their contact.
   
   
3. Fill the First Name, Last Name and Email fields with the information of the user you wish to add, then under ‘Groups’ select the ‘System User – Admin’
4. Click ‘Save’.
5. On the User View select the ‘Send Invitation’ button. This will send an account activation email to the contact.

Removing a System User

1. Log in to your Control Centre and select ‘Contacts.
2. Using the Search Bar, search for the email address of the user you wish to remove.
   
   
3. Click on their First Name to edit their contact.
   
   
4. Click the ‘Edit’
5. Click the ‘x’ icon on the group to remove it from this contact.
   
   
6. Click ‘Save’.

Logging in Using Single-Sign-On

The Control Centre offers SSO (Single-Sign-On) functionality for users with Office365 and Google accounts. Once enabled on your account, System Users can access the Control Centre using their Office365 or Google Account.

Any user that has been added to a System User group with an Office365 or Google supported email domain will be able to use the SSO Log In Option.

When using the SSO functionality, users will not need to have a password set up for the Control Centre. Just make sure that the user is logged into their Office365 or Google account on the same browser.

To find out more information or to get started with the integration process, please contact the Schoolzine Support Team.

My staff member receives the below error when attempting to Log In using Office365, why does this occur?

Your Office365 email could not be matched to a user in this system.

The above error displays when the contact who is attempting to Log In, doesn't have a System User group added to their contact. This can be resolved by adding the contact as a System User.

This guide will give you an overview of the different menu items and how to style your content or insert special elements and media items.

If you are copying content directly from an email or web page, to avoid errors it is recommended to clean the text. If you are copying pre-formatted content, such as from a Microsoft Word document, some formatting may be copied across from your document however it is still recommended to be cleaned first.

The easiest way to clean your content, is to paste the content into Notepad, and from Notepad into the Article Content box.

For Mac users, you are able to use TextEdit for this.

If you have cleaned your content you can then begin to format your content using the toolbar included within the Schoolzine Control Centre.

Please click on the relevant tab below for more information:

• Edit & Insert Menu
• Table Menu
• Tools, Links & Formatting Menu
• Wildcards Menu

Edit Menu

Through this tab, you’ll be able to Undo (Ctrl+Z) and Redo changes (Ctrl+Y), Select All (Ctrl+A), and Find and replace text (Ctrl+F).

You will be able to access options such as Cut, Copy & Paste via the common keyboard shortcuts:

1. Cut (Ctrl+X) or (CMD+X for Mac)
2. Copy (Ctrl+C) or (CMD+C for Mac)
3. Paste (Ctrl+V) or (CMD + V for Mac)

Insert Menu

Images

After selecting the Images option, you will either be able to Select From System to choose an existing image from the system, or Upload New to add a new image from your files.

Please note: It is Important that you have reSZized images prior to uploading them into the Schoolzine System.

Click here for a guide on the Schoolzine Image ReSZizer https://www.schoolzineplus.com/newsletter/article/85

Select From System

1. Select the browse button to the right of the Source box.
2. Click the image you wish to add or use the search bar to filter.
3. You can alter the image size by changing the values in the ‘Dimensions’
   Note: To maintain good image quality, we recommend that you don’t upscale your images.
4. For images that have a white or transparent background we advise the use of no styling. Simply change the Image Style to No Styling.
5. Click Ok to add the image to the article.

Upload New

1. Select the Choose File icon on right of the Source box.
2. Navigate to where the file is saved on your computer.
3. Double click the file or click Open to add it to the article.

Click on the video below for a run through of this process:

Gallery

After selecting the Gallery option, you will either be able to search and then Insert to choose an existing gallery folder from the system, or Create New to add a new gallery from your files.

Please note: It is Important that you have reSZized images prior to uploading them into the Schoolzine System.

Click here for a guide on the Schoolzine Image ReSZizer https://www.schoolzineplus.com/newsletter/article/85

Select From System

If your gallery has already been uploaded into the Media Downloads section of your Control Centre then you will be able to use this popup to browse for the folder.

1. Select the browse button to the right of the Gallery Id box. Please note: There are only two file types that you'll be able to use: JPGs and PNGs.
2. Use the drop down box to select the folder.
3. Click Select.
4. Click Insert to add the gallery to your article.

Create New

If you have not yet uploaded the gallery, you can do so now by selecting the Create New button.

1. Add the Folder Name.
2. Drag and Drop your files into the drag and drop box.
   As an alternative, you can also browse for the files by clicking Choose Files, navigating to where the files are saved on your computer, highlighting all images within the folder, and clicking Open.
   Note: you can repeat this process as many times as necessary.
3. When all file names are displaying, click the Create Gallery
4. Once the gallery has finished uploading, the system will supply you with an Id. Click Insert to add it to the article.

Video

After selecting the Video option, you will either be able to use the prompt window to insert a Youtube/Vimeo video, or pick the Embed Code tab to insert content from another source.

Youtube/Vimeo

The following steps can be used to insert a Youtube or Vimeo video:

1. Copy the video URL (web address) or ID from the source of Youtube or Vimeo and place it into the Video URL or Id section.
2. Adjust the size of the video if you would like the video to appear smaller (550 can be left as the default size for most content).
3. You can adjust any of the the other options in the content window if required, or just leave them as default, and then select OK to insert the video into your content.

Embed Code

If you have been given an embed code for a video, such as a WISTIA video, this can be added into the content area through the Embed Code tab, and then selecting the OK button. It is also recommended if you are able to customise the sizing of your content that it matches around the 550px width in order to maintain correct size and ratios for your Schoolzine Content.

NOTE: Some videos that are embedded from other sources such as Facebook or Panopto, will not render correctly in your PDF print version so may need to be hidden from your content. For more information on hiding elements of content from your print version, see the PDF Formatting Options section of this Knowledge Base Article.

For an overview of inserting a video, see the video below:

PDF Flyer

This option is used to add a PDF file to your newsletter.

1. Select your file by using the Upload or Search buttons.
2. Create the title for the button.
   EG: ‘Click here to download the Canteen Menu’
3. If you are wanting the pdf to be embedded in your newsletter, make sure the Show Flyer checkbox is ticked.
4. If you are wanting to hide the URL (web address) of the file, make sure the Show Download Link checkbox is unticked.

For a video guide on this process see below:

Link Button

This option is used to create an interactive button within your content to link to website pages, or download files.

1. Place your URL (web address) link in the URL field.
   Please note: You can use this option to also link through to a PDF by using the upload or search buttons to the right of the window.
2. Select a Name for the button.
   NOTE: We always recommend having a call to action for buttons, EG: ‘Click here to view the School Website’
3. If you would like to not display the URL (web address), make sure the Hide URL checkbox is checked.
4. You can select an icon for your button that will be displayed on the right hand side via the Icon drop down box.

Special Elements

Special elements can be inserted into your content to either draw emphasis to certain elements of content, or can also be used to make certain minor formatting adjustments for the printable PDF version of your DIY eNewsletters.

Border Box

A Border Box is used to create a coloured border around your content.

We suggest using these sparingly to draw attention to certain elements of your content you want your viewers to see.

Colour Box

A Color Box is used to create colour filled box around your content.

We suggest using these sparingly to draw attention to certain elements of your content you want your viewers to see.

Line Break

A Line Break is used to create a divider line between content.

PDF Formatting Options

There are a few different ways you can format the printed view of your Newsletter. The options available are outlined below:

PDF Break
PDF Break is used to move all content underneath the Element to the next Column.

PDF Hide
PDF Hide is used to hide a piece of content from the Print view of the newsletter.

PDF Only
PDF Only is used to show a piece of content only in the Print view of the newsletter.

Clear

This option is used to stop content such as floated images or buttons from effecting the content beneath them. They can be placed directly below content to avoid any overlap.

1. Select the blank line where you would like to insert the clear.
2. Select Clear and you will see the content becomes spaced out by a red styled rectangle in the content. This will indicate where the content will be pushed down for you.

Table Menu

You can add a table to your content by using the Table menu option. Tables are a great way to space out and organise your content (rather than using the 'Tab' key). Please note: it's not recommended to copy and paste tables from somewhere straight into your articles.

• Select Table from the drop down menu and select how many columns and rows you would like to include. Click with your mouse to add the desired table to your content.
• Once you have inserted your table, you are able to apply to begin adding in your content. You can also add a colour to either your entire table or specific cells. Simply just select the cell or entire table and navigate to Cell or Table colour.
• The Style classes option allows you to do things such as remove the table borders and padding.

When you click on your table, a little toolbar pops up which allows you to quickly make changes to your table. E.g. Adding in an additional rows and columns.

Adjusting Column and Row Widths

You are able to adjust the size of your columns and rows by using Table Properties within Table from the drop down menu.

You are then able to apply the appropriate Width and Height to your table. You can also alter the Cell spacing and padding here.

Applying Table or Cell Background

Simply have your cursor placed within one of the cells, navigate to Table in the menu and then Table colour. Once you have clicked on your chosen colour, it should be applied to your table.

Merging Cells

If you would like to merge multiple cells together:

1. Select the cells you would like to merge.
2. Select Cell under the Table Menu option.
3. Select Merge Cells.

Alternative Table Options

• If the table you are wanting to create is quite complex and is hard to recreate within your Schoolzine account. We recommend creating the table in a word document, saving it as a PDF and inserting it as a 'PDF Flyer'.
• The table can also be included as a jpeg or PNG. Once the table has been created in word, take a screenshot using snipping tool and then insert it as an 'Image'. See below image:

Tools Menu

Spellcheck

By selecting this Tool you will turn on spellcheck for your content, allowing the Schoolzine System to show any spelling errors that may be found within your content.

Paste as Text

If you have copied content that has both text and images, if you have this Tool active it will only paste the text based content.

Show Blocks

Show Blocks will be used to show your content in blocks of formatting such as Headings and Paragraph styles, and can also be used to track down content that is carrying unwanted styles.

Link Icon - from the toolbar

You can use this option to hyperlink text within your content.

Link to Document

If you are wishing to link your text to a PDF file you will be able to use this option.

1. Place your URL (web address) link in the URL field.
   Please note: You can use this option to also link through to a PDF by using the upload or search buttons.
2. Place the text that you are going to link the document to in the Text to display. 
   EG: ‘Click here to download the Canteen Menu’
3. Select how the link will be opened, either in the Same Window or in a New Window.
4. Applied Classes: This is an optional field to allow extra styling to be applied to the text. You will be able to leave this.

Link to URL (web address)

If you are wishing to link your text to a URL (web address) you will be able to use this option.

1. Place the web address in the URL Field.
2. Place the text you are wanting to hyperlink in the ‘Text to display’
   EG: ‘Click here to view the School’s Website’
3. Select how the link will be opened, either in the Same Window or in a New Window.
4. Applied Classes: This is an optional field to allow extra styling to be applied to the text. You will be able to leave this blank.

Link to Form

If you are wanting to link a Webform that has been created in the Control Centre, you will be able to use this option.

1. Select the Web Form you are wanting to use by pressing the button on the right of the Form URL.
   If you have the URL (web address) for the webform already, you will be able to place it directly into the Form URL field
2. Place the text you are wanting to link the Web Form to in the ‘Text to display’ field.
   EG: ‘Click here to complete the Camp Permission form’
3. Select how the link will be opened, either in the Same Window or in a New Window.
4. Applied Classes: This is an optional field to allow extra styling to be applied to the text. You will be able to leave this blank.

Link to Email

1. Populate the ‘Email’ field with an email address.
2. Place the text you are wanting hyperlink in the ‘Text to display’ field.
3. Applied Classes: This is an optional field to allow extra styling to be applied to the text. You will be able to leave this blank.

Please note: If you have an email within your content, placing your cursor at the end of the email and pressing the Space Bar will automatically link the text to the email.

Format Menu - from the toolbar

By default the formatting menu will display with the words Paragraph as this is the default style for your content.

Content Formatting

• Paragraph Style
  • This Style is the default style applied to the content of your article. Any thing that is not made into a heading should be tagged as ‘Paragraph’ Style. This will be selected by default.
• Heading 1 - used to indicate any main headings. The Title of your article/event will be styled using this style.
• Heading 2 - used for sub headings within your content. This is the most common heading style used while building newsletter content.
• Heading 3 - used for a sub-sub heading, to be used under a Heading 2.
• Heading 4 - used for even more headings segregation, however is very simmilar to Heading 3.

Please note that you will not need to apply colours to your headings, and this will be automatically added based on your account colours.

Text Based Formatting

These options allow you to change the styling applied to your text. From left to right these options are:

• Font Size - increase or decrease the size of the font within your newsletter.
• Text Colour - change the colour of your font.
• Bold, Italic, & Underline - This will apply the relevant styles as it would in your word processing program.  
• Strikethrough - This option will apply a Strikethrough to your content.
• Clear Formatting - This option will clear any formatting selected. This is used to remove unwanted styling.
• Alignment - adjust the alignment of your content. The options available are Left, Centre, Right and Justified

It is important to note that the Alignment options are not limited to text based content. They can also be used to adjust the alignment of images to create floated images.

Lists

• • The left option is used to create a Bulleted list.
  • The right option is used to create a Numbered list.

Wildcard Menu

The Wildcard menu will automatically and quickly populate with details from other areas of your account. If using wildcards, then you update in these other locations, this will automatically update system wide. This is commonly used for populating items like phone numbers, addresses, or even Principal’s names.

Depending on the location in your account, the Wildcard menu will be separated into different sections; Contacts, Campaign, Date, Settings and Account.

When inserting a Wildcard to your content this will show as a value such as %%__ VALUE HERE __%% and will render upon previewing or sending a test email (if placed into an EDM).

It is important to note that certain wildcards will only work in certain sections. For example, the ‘Contact First Name’ will only be populated if you are sending EDM’s and will not populate correctly if someone is viewing an Article.

What is it?

Weighting determines the order in which items such and Web Pages in the top menu or Media Downloads in an automated list are displayed.

How do I use it?

When creating a new item within the Control Centre, it will have a weighting field. Enter a number into this field to assign a weight.

How does it work?

The higher the number assigned to the weighting field, the more important it is.

The system will review all relevant items when it creates the view for the website, assess what weightings have been given to the items that appear on the page, and will order them appropriately. The weighting will follow these rules when displaying items with and without a weight assigned:

Weight Rules

• By default, if an item hasn’t been assigned a weight, it will assume the value of 0 weight.
• Items with the same weight will be ordered by weight, then by alphabetical order or release date (depending on the item being weighted).
• The higher the number given as weight, the more important that item is, and the higher it will appear on the site.
• Negative weight will appear below anything assigned with a weight of 0.

Content Holders are used for populating your Schoolzine Web pages, or displaying information within the Side Panel of your newsletter. We recommend populating content in your side panel of the newsletter that you need available to your community, but don’t necessarily want in the body of your newsletter. This can include information such as Term Dates, Upcoming Events, Office Hours, Important Information or Forms & Documents.

Adding a Content Holder to your Web Page

1. Log in to your Control Centre and select the Content tab.
2. Once expanded, select Content Holders and select the Content Holder you have created in the prior step, OR click the New Content Holder button.
3. If you have created a new content holder, fill in the Name and Title fields for your Content Holder.
   Note: The Name field is what displays in the Control Centre. The Title field is what displays in the Web Page.
4. Add your content and apply any necessary styling using the toolbar menu. This includes inserting any hyperlinks, documents, or images.
5. Once you have saved the Content Holder, you will be able view this on your Web Page, or if it is a new item you can add it to the relevant Web Page.

Adding a Content Holder to your eNewsletter Side Panel

1. Log in to your Control Centre and select the Content tab.
2. Once expanded, select Content Holders and click the New Content Holder button.
3. Complete the Name and Title fields for your Content Holder.
   Note: The Name field is what displays in the Control Centre. The Title field is what displays in the Newsletter.
4. If you would like the Content Holder to appear on a specific day, you can select a Release Date. By default, the Release Date is set to the current date. You can also select an Expiry Date by unticking the 'Never' box and selecting the date that you would like the Content Holder to be removed from the newsletter.
   Note: You can also temporarily disable a Content Holder by unticking the Status box.
5. Apply a tag if relevant (Newsletter tag will display the Content Holder in the Side Panel of your newsletter.)
   Note: If you would like the Content Holder to appear on other pages within your eNewsletter, such as your Archive or Subscribe Web Form, select the Page tag.
6. Apply a Weighting to your Content Holder. You will need to apply a value greater than 10 for it to appear in the correct starting position. The higher the value, the further up the newsletter's Side Panel it will display.
7. Add your content and apply any necessary styling using the toolbar menu. This includes inserting any hyperlinks, documents, or images.
8. Once you have saved the Content Holder, you will be able to view it on your newsletter's Side Panel.

NOTE: Some videos that are embedded from other sources such as Facebook or Panopto, will not render correctly in your PDF print version so may need to be hidden from your content. For more information on hiding elements of content from your print version, see the PDF Formatting Options section of the Navigating the Toolbar & Content Window Knowledge Base Article

Editing a Content Holder

1. Log in to your Control Centre and select the Content tab.
2. Once expanded, select Content Holders.
3. Choose the Content Holder you wish to edit from the list, by selecting the Content Holder name.
4. Once you have saved the Content Holder, you will be able to view the changes on your newsletter's side panel.

Deleting a Content Holder

1. Log in to your Control Centre and select the Content tab.
2. Once expanded, select Content Holders.
3. Choose the Content Holder you wish to delete from the list by selecting the Content Holder name.
4. Select the Delete Holder button, and confirm that you would like to delete the Content Holder in the pop up prompt window.

Adding a Gallery to an Article

1. Log in to your Control Centre and select the Content menu tab.
2. Select Articles, click the New Article button and populate the Title Field.
3. Apply a Tag if relevant, select a Publish Date if you do not want your article to appear straight away and select the relevant options for your Linked Newsletters or Linked Streams. (optional)
4. To add your gallery you can do so via one of the following options:
   - Select the Insert tab located in the top menu ribbon and click the Gallery option.
   - Select the Add Gallery icon located on the left side of the top menu ribbon.
   - Right Click in the content window and select the Gallery option.
5. From the prompt window, click Create New and fill in the Folder Name which will be the name of your gallery.
6. Insert your images through the Choose Files button or drag and drop the images into the box below it.
7. Once images have been chosen, click the Create Gallery button.
8. Once the images are uploaded a Gallery Id will be generated.
   eg. {! gallery_by_id; # !}
9. Click the Insert button and this will add the gallery to your Article.
10. Once saved you will be able to view your gallery by clicking View Article.

Adding a Gallery to an Event

1. Log in to your Control Centre and select the Events menu tab.
2. Click the New Event button and populate the Name Field.
3. Apply a Tag to your event, select the Calendar you wish the event to appear in and select the relevant options for your Linked Newsletters or Linked Streams. (optional)
4. Select a Start and End date for the event.
5. To add your gallery you can do so via one of the following options:
   - Select the Insert tab located in the top menu ribbon and click the Gallery option.
   - Select the Add Gallery icon located on the left side of the top menu ribbon.
   - Right Click in the content window and select the Gallery option.
6. From the prompt window, click Create New and fill in the Folder Name which will be the name of your gallery.
7. Insert your images through the Choose Files button or drag and drop the images into the box below it.
8. Once images have been chosen, click the Create Gallery button.
9. Once the images are uploaded a Gallery Id will be generated.
   eg. {! gallery_by_id; # !}
10. Click the Insert button and this will add the gallery to your Event.
11. Once saved you will be able to view your gallery by clicking View Event.

Adding a Gallery to a Content Holder

1. Log in to your Control Centre and select the Content menu tab.
2. Select Content Holders, click the New Content Holder button and populate the Name Field.
3. Apply a Title (generally the same as the Name), Tag and weighting (if neccessary).
4. To add your gallery you can do so via one of the following options:
   - Select the Insert tab located in the top menu ribbon and click the Gallery option.
   - Select the Add Gallery icon located on the left side of the top menu ribbon.
   - Right Click in the content window and select the Gallery option.
5. From the prompt window, click Create New and fill in the Folder Name which will be the name of your gallery.
6. Insert your images through the Choose Files button or drag and drop the images into the box below it.
7. Once images have been chosen, click the Create Gallery button.
8. Once the images are uploaded a Gallery Id will be generated.
   eg. {! gallery_by_id; # !}
9. Click the Insert button and this will add the gallery to your Content Holder.
10. Click Save.

Adding a Gallery to a Schoolzine Built Newsletter

1. Include all the relevant images in a singular folder.
2. Add this folder to your main 'Images' folder.
3. In your Word Document, reference the folder using the image/attachment style. (include a Gallery Title if required)

The Schoolzine system allows you to easily create and share articles with your community. You can do this through outbound communications such as Newsflashes, SZapp Push notifications, Streams and DIY eNewsletters.

Articles can be linked to multiple Streams and Newsletters, as well as can be filtered and sorted via Tags. Time sensitive information such as School awards can have a delayed Publish Date, or you can set a Close Date for information that is no longer relevant.

Article Overview

1. Log in to your Control Centre and select the Content menu tab.
2. Once expanded, select Articles.
3. You will be presented with an overview of the articles within your system. Here you can quickly review information about each article.

Field Description

Name: The name of your article.

Created: The creation date of the article.

Tags: The tag/s applied to your article.

Status: If your system allows for members of the public to submit articles, they will be marked as Unapproved until you review and approve the article. Any article created through the admin system will automatically be marked as Approved.

Source: Indicates whether or not the article is community submitted.

Bulk Actions

Bulk Actions allows you to quickly apply a specified action to multiple articles simultaneously, such as deleting, approving, adding or removing a tag and linking or unlinking publications.

1. Log in to your Control Centre and select the Content menu tab.
2. Once expanded, select Articles.
3. Search for the articles you would like to apply the action to.
   Note: You can filter articles by tags, approved/unapproved or publication.
4. If you only need to select certain articles, use the tick boxes on the left hand side to choose the articles you wish to action. If you want to use all the articles listed leave the tick boxes blank.
5. Under the Bulk Actions section, click the --Select Action-- drop down and select the action.
6. Select Go. When a popup window appears, follow the prompts.

Adding an Article

1. Log in to your Control Centre and select Content.
2. Once expanded, select Articles.
3. Click the + New Article button.
4. Fill in the Title for your article.
   Note: If you are still working on your article and do not want it available to the public yet, you can unselect the Approved checkbox.
5. If you have a sizeable article you will be able to select the Expandable checkbox, which will place a ‘Read More’ button in the corner of your article.  This will also display a small preview of the content.
6. If required, a Tag can be applied to your article.
7. If you do not wish for your article to appear straight away, you can select a Publish Date. A Closing Date can be populated if you wish for an item to no longer display for the community.
   Note: You will not be able to preview this article until the publish date.
8. If you wish to add the article to an already created DIY Newsletter, you can select it from the Linked Newsletters dropdown.
9. You can apply a stream from the Linked Streams if you wish for the article to be applied to your News Stream.
10. You can apply Weighting to the article to adjust the position in the Noticeboard Section or when searching for it in your stream.
    Note: The higher the number assigned to the weighting field, the more important it is.
11. Compose your Article Content and apply styling using the toolbar menu to insert Images, Hyperlinks, Videos, Galleries and other content.
12. The Article Summary is only required if you would like to display a summarized version of your content (For display in the ‘Noticeboard’ section of your Newsletter).
13. Fill in any other Advanced fields from the dropdowns, including Contact Person details, Location Details, and Supporting Files such as images or flyers if required.
    Note: These are not mandatory.
14. Once you have populated your content, select Save.

Editing an Article

1. Log in to your Control Centre and select Content.
2. Once expanded, select Articles.
3. Click on the Title of the article you would like to edit.
4. Select the Edit Article button.
5. Make the changes you require and select Save

Show Blocks

Sometimes multiple edits can result in extra code snippets being added to your article. By selecting ‘Show Blocks’ under the Tools drop down menu, you will be able to see each of the code elements within your article.

Tag Selector

At the bottom of your Editor you have access to a tool called the Tag Selector. This allows you to easily select code elements within your Article. Simply click the code element you wish to edit/remove to select it.

Deleting an Article

Deleting an article will also delete it from any Streams, Newsletters, and will affect any outbound communication that is referencing this article.

1. Log in to your Control Centre and select Content.
2. Once expanded, select Articles.
3. Click on the Title of the article you would like to Delete.
4. Select the Delete Article button.
5. Select OK from the prompt window.

Quick Adding Articles

1. Log in to your Control Centre and select eNewsletters.
2. Then click the Newsletter Name that you would like to add content to OR create a New Newsletter
3. Click the Quick Add Article button.
4. Populate your Article Title into the prompt window, and select a Publish Date if you do not wish for your article to appear straight away.
5. If you have a sizeable article you will be able to select the Expandable checkbox which will place a ‘Read More’ button in the corner of your article, whilst displaying a small preview of the content.
6. If required, a Tag can be applied to your article.
7. Compose your Article Content and apply styling using the toolbar menu to insert Images, Hyperlinks, Videos, Galleries and other content.
8. Once you have populated your content, select Save.

Copying an Article

1. Log in to your Control Centre and select the Content menu tab.
2. Once expanded, select Articles.
3. Click Name of the Article you would like to copy.
4. Select the Copy button to create a duplicate of this Article.
5. You will be redirected to the duplicate article where you can amend the content and link it to relevant Newsletters and Streams.

Linked Newsletters

1. Log in to your Control Centre and select the Content menu tab.
2. Once expanded, select Articles.
3. Click Name of the Article you would like to view.
4. The Linked Newsletters field will list the Newsletters your article is linked to.
   Note: You can click on the name of the newsletter to go to that newsletter in your account.

Linking an Article to a Newsletter

1. Log in to your Control Centre and select eNewsletters.
2. Then click the Newsletter Name that you would like to add content to OR create a New Newsletter
3. Under the Newsletter Content Section, use the Link Article button and select the item from your content library.

Warning

If you make any changes to Articles linked to more than one newsletter, it will adjust in all linked newsletters. If you want to make changes to one instance of the article you can copy the article and link the duplicate, See Copying an Article.

Filtering by Author

When linking an article, you can filter by the author of the article. Using the My Articles checkbox you can quickly see all articles you have created. You can also untick the box searching through all articles, or filter by any other authors in your account.

Unlinking an Article via a Newsletter

1. Log in to your Control Centre and select eNewsletters.
2. Then click the Newsletter Name that you would like to unlink content from.
3. Under the Newsletter Content Section, use the chain icon from the Unlink column to remove the article from the Newsletter. The article will remain your content library.

Unlinking an Article from a Stream

1. Log in to your Control Centre and select Streams.
2. Then click the Stream Name that you would like to unlink content from.
3. Under the Linked Content Section, use the chain icon from the Unlink column to remove the article from the Stream. The article will remain your content library.

Your Forms and Documents is a section of your newsletter, website, or SZapp in which you're able to link important information that is readily accessible to your community. You can also attach these documents to communication sent from the Schoolzine system, such as in a Newsflash, through the RSS Feed, or in SZapp notifications. All of these files can be easily uploaded and managed through your Media Library, found in the Control Centre.

Adding a Single File

1. Log in to your Control Centre and select the Content menu tab.
2. Once expanded, select Media Library and click the + New File button.
3. Fill in the Name.
   Note: If you would like parents to see a different name for your file, fill in the Title field.
4. Apply the newsletter tag if you would like to display the file in the Forms and Documents section and SZapp tile if applicable.
   Note: If you have had custom tags set up, you will need to apply the relevant tag instead.
5. Choose the file that you want to upload.
   Note: Any special characters in your file name such as $#& will be removed from the file URL (web address) on upload.
6. Once you have saved the media file, if you have applied the newsletter tag, you will be able to view it on your newsletter's side panel. If you have SZapp setup, this will also be showing on your relevant SZapp Tile such as Forms & Documents. 

Adding Multiple Files

You can upload multiple files into the system all at once if you require, cutting down the time it takes to add them. Please note this feature is only available if you are using Google Chrome.

1. Log in to your Control Centre and select the Content menu tab.
2. Once expanded, select Media Library.
3. Select and drag all of your files into the Quick Add box at the top of the screen.
   Note: Ensure that all files are named how you would like them to appear in your Forms and Documents before adding them into the system.
4. Select the tick box next to the names of the files that you have just imported.
   Note: If no files are selected, the tag will target all media items.
5. Click the Bulk Actions drop down at the top of the page and select Add/Remove Tags. 
6. Click Go and once the Bulk Actions pop up appears, select the Newsletter tag.
   Note: If you have had custom tags set up, you will need to apply the relevant tag instead.
7. Once you have selected Add, you will be able to view your files in the Forms and Documents section.

The Schoolzine system uses tags as a way of displaying and filtering features. Applying specific tags to Content Holders, Media Items, Events, Articles, and Groups will determine where in your account these features display.

System Tags

There are several default tags that can be used throughout the system. Depending on where these tags are applied, determine where certain features will display.

Newsletter: When applied to a Media Library file, the file will appear in the Forms and Documents side panel item of your newsletter. When applied to a Content Holder, the Content Holder will appear in the side panel of your newsletter.

Page: When applied to a Content Holder, the Content Holder will appear in the Side Panel of other pages, such as Archive, Contact Us and Subscribe pages.

School Event: When applied to an Event, users are able to filter the calendar and look at events only using this tag.

Public Holidays: When applied to an Event, users are able to filter the calendar and look at events only using this tag.

Noticeboard: When applied to an Event or Article, the item will appear in the Noticeboard section of your newsletter.

Subscribe: When applied to a Group, the group will appear on the Subscription Web Form.

App: When applied to a Group, the group will appear under the Manage Groups section of SZapp.

Adding a New Tag

You are able to create your own custom tags for use with events and articles. You can also use custom tags on Media Download items, so that they display in specific Content Holders rather than in the default Forms and Documents.

1. Log in to your Control Centre and select the Settings menu tab.
2. Once expanded, select Manage Tags.
3. Click the Add Tag button.
4. Select a Display Name for your tag.
   Note: The Tag Value will automatically populate based on your Display Name.
5. Choose the Tag Availability. This determines which features within the system the tag will be available for.
6. If you would like to order your tags you can also include a weighting.
   Note: Weighting can be used to re-order the position of your tags within the Calendar. The higher the number, the higher up the list your tag will appear.
7. Choose a Colour for your tag. Click in the Colour field and a colour picker will appear.
   Note: If you do not select a colour, the default colour is light blue.
8. Once saved you will be able to assign this tag.

Tag Availability Field Descriptions

Event: Allows the tag to be applied to an Event.

Media File: Allows the tag to be applied to a Media Download item.

Newsletter Article: Allows the tag to be applied to an Article.

Tag Overview

1. Log in to your Control Centre and select the Settings menu tab.
2. Once expanded, select Manage Tags.
3. You will be presented with an overview of the tags within your system. From here you can search for specific tags, filter tags based on usage and edit or delete a tag, by selecting the corresponding icon from the Actions column.

Restricted Tags

Using restricted tags is a great way to separate the public and staff only events in your Calendar. Rather than manage two Calendars, using restricted tags allows you to manage who has access to view certain events. Simply apply a restricted tag to all staff events in your Calendar to make them invisible to the rest of the community.

Restricted tags cannot be viewed on the public Calendar and can only be accessed using a specific URL (web address). These pages can also be password protected for further security.

If you are interested in using this feature, please see the following guide:
https://www.schoolzineplus.com/newsletter/article/205 

A QR Code or Quick Response Code is a version of a barcode used to store data and information via a redirect, most commonly to a Web Page or performing an action on your device such as opening YouTube to play a video.  

The Schoolzine Control Centre now has the ability to create custom QR codes from within your admin system. This code can then be inserted onto your newsletter or email communications to point your community to information or resources.

To use a QR code, the user will scan the code with a ‘scanner’ app on your smartphone or tablet (with a camera). There are many free Apps for reading QR Codes available from both the Google Play Store and IOS App Store. Some of the latest smart phones will also have a QR code reader inbuilt into their camera.

Creating a QR Code

The following will guide you through the process for creating a QR code for use in your outbound communications and newsletters. It is always recommended to test all QR code’s on your own device before sending to ensure that it is pointing to the correct location or file.

1. Log into your Control Centre and select the Content menu tab
2. Select the QR Codes tab
3. Select New QR Code
4. Paste in the full Website Address into the Absolute URL field.
5. Select Save
6. Click Download to save the QR code to your computer.

If you wish to then place a QR code in the content of a newsletter or email, we always recommend placing some information in the content to inform the community on the content that can be accessed by scanning the QR Code.

Editing a QR Code

1. Log into your Control Centre and select the Content menu tab
2. Select the QR Codes tab
3. Select the URL of the code you would like to edit.
4. Select Edit QR Code.
5. Paste in the full Website Address into the Absolute URL field.
6. Select Save to update your QR Code.

IMPORTANT: Editing the Website Address of your QR Code will not update the path of the prior code. You will need to replace the image of a prior code you have supplied to your community.

Deleting a QR Code

1. Log into your Control Centre and select the Content menu tab
2. Select the QR Codes tab
3. Select the URL of the code you would like to delete.
4. Select Delete QR Code and confirm the popup message

IMPORTANT: Deleting the Website Address of your QR Code will not remove the path of the prior code. You will need to replace the image of a prior code you have supplied to your community.

Linking your Facebook or Twitter accounts to the Schoolzine Control Centre allows you to quickly and easily send out your newsletter to Social Media.

Facebook

1. Log in to your Control Centre and select the Settings menu tab.
2. Once expanded, select Social Media Accounts.
3. Click the Connect to Facebook button.
4. A Facebook Connection pop-up will appear that outlines what permissions Schoolzine will need. Click Proceed.
   Note: Linking your account does not give Schoolzine access to your account. It simply allows you to post status updates from your Schoolzine Control Centre straight to your Facebook page.
5. Log in to your Facebook account and follow the permission prompts.
6. Select your school’s Facebook account.
   Note: You must be the administrator of your school’s Facebook account for it to appear in the list.
7. Now that your account is linked you are able to start sharing your newsletters to Facebook.

Twitter

1. Log in to your Control Centre and select the Settings menu tab.
2. Once expanded, select Social Media Accounts.
3. Click the Connect to Twitter button.
4. Log in to your Twitter account.
   Note: Linking your account does not give Schoolzine access to your account. It simply allows you to post Tweets from your Schoolzine Control Centre straight to your Twitter page.
5. Now that your account is linked you are able to start sharing your newsletters to Twitter.

Click here to view the Sharing your Newsletter via Social Media Tutorial

1. Log in to your Control Centre and select the Tickbox icon (shown right) from the top menu ribbon.
2. From the list, select the Name of the Article or Event you would like to review.
   Note: you can also review the Notes to Administrator, if your community has supplied you this content, by hovering on the speech bubble icon.
3. When viewing the Article/Event you can either View or Edit. If you wish to approve the content you can do so from the list view. If you wish to edit the publish date of the article, select the Edit button, then adjust the date as required (The publish date is relevant to the order in which feed articles display).

Note: You can also review at any time who has Approved or Rejected content within your Control Centre.

Approving/Rejecting Submitted Content

Simple account details like a change of principal or a school email address can easily be updated within the account settings of the Schoolzine account. This will save you having to contact Schoolzine to make these changes for you. There are a couple of different places within the Schoolzine account where your account details will reflect, all updated from a single spot.

Log into your Control Centre and navigate to the left hand side panel and select Settings > Account Settings.

Update the relevant fields here such as School Phone, Physical Address or Principal Name and once complete, click Save.

NOTE: Updating details under Account Settings will update multiple other areas within your Schoolzine account. They will reflect on your email templates, in the top left-hand side of your newsletter and also certain web pages.

A user is suspended when five incorrect login attempts have occured within a time frame of a minute. This will then result in a one minute lockout period. The user will be able to log in again on the same web page after the one minute is up.

Please note: Your username is always your full email address at the school (e.g. @eq.edu.au, @education.wa.edu.au, etc).

If you are uncertain of your password, you are able to reset it via the 'Reset password here' button at bottom of the page.

You may be required to keep records of content for auditing purposes on your end. The following guides can be used for backing up of your account data, including eNewsletters, Contacts, eForm (Web Form) records, and Calendar Events.

Exporting or backing up your eNewsletters

The easiest way to backup your eNewsletters is to create a local file directory or a shared location on your computer where you can store a PDF copy of your newsletters. Your eNewsletters generate an automated printable PDF copy, which can then be saved to your computer or device or printed if required. 

NOTE: We recommend when saving your PDF’s in large amounts, to have a consistent naming convention as well as to separate via folders for the Year, such as: ExampleNewsletter YYYY-MM-DD.pdf where you date the newsletter by year (YY), month (MM), and day (DD). Titling of your newsletters in this format will also maintain them in a somewhat chronological order.

Generating the PDF – Schoolzine Built eNewsletters

1. Login to your Control Centre and select the SZ Newsletters tab from the left hand side menu.

NOTE: if you have both SZ Newsletters and DIY eNewsletters in your account, you may have to select the ‘eNewsletters’ tab first, before toggling to the SZ Newsletters via the button in the top ribbon.)

2. Select the URL of the Newsletter you would like to generate the PDF for which will open the eNewsletter in a new window.
3. Select the Print Button from the menu ribbon in the content window.
4. The PDF will open within your browser window, where you can then save the PDF using the interface.

You will then need to repeat the above steps for the newsletters you would like to generate/save the PDF for.

NOTE: (if the PDF does not open in a separate window, you may have popups disabled for your browser. For assistance in enabling pop-ups for Google Chrome please see the below guide:

1. Login to your Control Centre and select the eNewsletters tab from the left-hand side menu
2. Select the Name of the Newsletter you would like to generate the PDF for.
3. Select the Print Button from the menu ribbon.
4. The PDF will open within your browser in a new window, where you can then save the PDF using the interface.

You will then need to repeat the above steps for the newsletters you would like to generate/save the PDF for.

NOTE: (if the PDF does not open in a separate window, you may have popups disabled for your browser. For assistance in enabling pop-ups for Google Chrome please see the below guide:

1. Login to your Control Centre and select the eNewsletters tab from the left-hand side menu
2. Select the Name of the Newsletter you would like to generate the PDF for.
3. Click Preview to open the newsletter.
4. Select the Print Newsletter Button from the menu ribbon.
5. The PDF will open within your browser, where you can then save the PDF using the interface.

You will then need to repeat the above steps for the newsletters you would like to generate/save the PDF for.

NOTE: (if the PDF does not open in a separate window, you may have popups disabled for your browser. For assistance in enabling pop-ups for Google Chrome please see the below guide:

Exporting or backing up your Contacts

You may wish to export out your contacts, in order to reflect your current client database with the one that is stored in our system. Luckily this is quite easy and can be exported out as a CSV (comma delimited) excel spreadsheet.

For a comprehensive guide on exporting your contacts see the guide below:

Exporting or backing up your eForms (Web Forms)

You can backup your form records for internal records of permission forms, absentee records, or to keep a record of people that have subscribed through the Schoolzine System for example.

You can do so via the following means;

1. Login to your Control Centre and select the Content tab from the left-hand side menu and select Web Forms.
2. Select the Name of the Web form you would like to export the records for.
3. Select the Export Records Button from the menu ribbon where the records are listed.
4. You will have an Excel CSV downloaded to your computer.

Exporting or backing up your Events

You may wish to export your Calendar events in the system before you clean out old events at the start of the year, or export them before importing into another external calendar. You can do so via the following means;

1. Login to your Control Centre and select the Settings tab from the left-hand side menu and then the Calendar Settings button.
2. Select the Export Events button from the middle menu ribbon.
3. An excel CSV (comma delimited) with all the fields from your calendar will be downloaded to your computer.

A list of commonly asked questions and their answers regarding the Control Centre are below.

If you can't find what you're looking for, please Contact Support.

How do I know what the symbols stand for in the left side menu of my Schoolzine account?

To be able to navigate through your Schoolzine account a little easier. If you click on the 3 lines in the top left corner, it will show the names of each section.

What is the difference between Quick Send Message and Communicate?

Your Schoolzine account isn't just used for sending out your newsletter. Quick send message is used for short and urgent messages that you need to get out super quick. Quick send message also has a character limit and no formatting applied to the message. Whereas sending out a message via Communicate is more for long, detailed information. Please note: The Communicate functionality is an add-on feature now. It will only be visible within your account if it's included in your subscription.

Click here for further information on Quick Send Message

Click here for further informaton on Communicate

I have forgotten my username and password. How do I reset my password?

Your username is your full email address at the school (@eq.edu.au, @education.tas.gov.au). You are able to reset your password by using the 'Reset password here' button at the bottom of the page. Once you've clicked on this you'll be sent an email to change your password. If you're experiencing any further issues, please contact the Support Team. 

Can multiple people share a login?

Due to recent updates to our security and privacy policies. We don't recommend multiple users logging in under the same login (e.g. admin@domain.com), as it provides no auditing within the account and poses significant security risk. Every person requiring access to your Schoolzine account will need their own individual username and password. More information on our Terms and Conditions can be found here: https://www.schoolzine.com/terms

I can't see a menu item for Session Keeper/Manage SZapp in my Control Centre?

If you log into your Schoolzine account and can't see a feature appearing in the left side menu. Please contact the Support Team as we will need to confirm if the feature is apart of your current package.

What is the best internet browser to use?

If you notice some things are working as well within your Schoolzine account. Firstly, it's best to double check the browser that you are currently using. Any HTML5 browser is fine to use. It is not recommended to use Internet Explorer.

What do I do when my account has been suspended?

A user will be suspended when five incorrect login attempts have occurred within a time frame of a minute. This will then result in a one minute lockout period. The user will be able to log in again on the same web page after the one minute is up. If you are still experiencing issues, please contact the Support Team.