A training session can be used to run you through the features and services that are available to you within your Schoolzine account as well as answer any questions you might have. Schoolzine’s famous training and support is ongoing and can be booked with a member of our team for a 30 minute session to run through any questions you may have.

Training sessions can be done via the following:

• Teams (preferred) 
• Zoom
• Speaker phone and desktop or laptop

How do I book in a Training Session?

If you are interested in booking in a training session, please get in contact with Support Team: support@schoolzine.com or give us a call on (07) 5414 2372. Its helpful if you send through some dates/times that might suit you/your team best on an email and we can work around you. 

Please see the following guides for information on joining your Training Sessions:

Please be aware that Internet Explorer is an unsupported browser. If you are using Internet Explorer to log into your Control Centre you may notice limited functionality or unavailable features.

To be able to use the full functionality of the Control Centre you will need to update your browser to a HTML5 supported browser. We recommend using either Google Chrome, Microsoft Edge, Mozilla Firefox or Safari.

If you do not currently have one of these browsers installed on your computer, you can download one from the links below.

Click here to download Google Chrome

Click here to download Microsoft Edge

Click here to download Mozilla Firefox

Updated Aug 2021

Before uploading your newsletter content, we recommend first reducing the file size of your images by processing them through the Schoolzine Image ReSZizer. This will cut down on the time it takes to upload your files.

You will also be able to adjust the height and width of your images to fit various other features within the Control Centre, such as Side Panels, Emails, Websites and SZapp Notifications.

This software is free and allows you to resize all of your images at the same time.

Installing the ReSZizer

You can install the program by clicking one of the links below. Once downloaded, launch the file and follow the installation steps.

Click on the video below to view a video tutorial for installing the Schoolzine Image ReSZizer:

Smart Screen Warning

This should only occur for Windows 10 users, however, upon running the ReSZizer installer, you may be greeted with a "Smart Screen" prompt (see image below). If this occurs, just click more information (if applicable), followed by "Run".

Processing Your Images

Click on the video below to view a video tutorial on using the Schoolzine Image ReSZizer:

Before you get started, make sure your Images folder contains all relevant image files and galleries.

1. Open the ReSZizer application.
2. Click and Drag your Images folder into the box labeled Drag and drop images here.
   Note: You can also choose the files you wish to resize by clicking the Load File or Load Folder button at the top of the ReSZizer and navigating to your Images folder, then clicking Open.
3. To resize a single image, or to select images individually, click the Load File button at the top of the ReSZizer.
4. Set the Profile to the appropriate setting.
   Note: If you're unsure, set the profile to Image Centre. This is the default setting and perfect for resizing images for your newsletter content.
5. Click Resize.

Processing Your PDFs

This function is the easiest way to create image files from your PDFs and is perfect for if you'd like a visual to accompany your downloadable file.

1. Open the ReSZizer application.
2. Select the PDF tab.
3. Click and Drag your PDFs into the box labeled Drag and drop PDF's here.
   Note: You can also select your PDFs by clicking the Load File or Load Folder button at the top of the ReSZizer and navigating to your Attachments folder, then clicking Open.
4. Set the Profile to Convert to JPG (Default width).
5. Click Resize.

Profiles

You are able to control what dimensions your images are sized to by assigning a Profile before you click Resize.

Image Profiles

• Profile Photo - 125px width, commonly used for staff photos.
• Logo - 150px width.
• Image Float– 200px width, commonly used for images placed beside text.
• Side Panel – 220px width.
  Note: This is the Profile you will set if you are resizing images to fit into the Side Panel of your newsletter.
• Image x2 Center - 265px width, commonly used for two landscape images side-by-side.
• Portrait - 400px width, commonly use for portrait orientation images that will be centered.
• Newsflash – 500px width.
  Note: This is the Profile you will set if you are resizing images to fit into an Email Newsflash.
• Image Center– 550px width.
  Note: This is the Profile that you will set if you are resizing images to fit into the content of your newsletter.
• Gallery – 600px height.
• Design – 2000px width, can be used to compress files before sending to the Design Team.

PDF Profiles

• Convert to Jpeg (Default Width) – Converts the document to an image using the dimensions of the PDF
• Convert to Jpeg (600px Width) – Converts the document to an image and then scales it to Flyer size

For more information on the best profiles to apply to your images for resizing, see the guide below:

Images Showing as Wrong Orientation

Images contain certain background information known as Meta-Data that control varying aspects of the image, such as Size, Rotation, Preview Text, etc. Both your Desktop Computer and online platforms such as the Schoolzine Control Centre can interpret this background Meta-Data in different ways. This can lead to images being the correct orientation on your desktop computer but display incorrectly once uploaded online.

How can I resolve this?

You can use the Schoolzine Image Resizer to reset the Meta-Data of your images. Simply make sure they are the correct orientation on your Desktop Computer, then run them through the Schoolzine Image Resizer. Even if your images have been resized previously, this will reset the Meta-Data to the correct Orientation.

I have used the Schoolzine Resizer to reset the Meta-Data, but the images are still the wrong orientation.

Occasionally the Meta-Data can be locked onto the image and the Schoolzine Image Resizer is unable to reset it correctly. To resolve this you can follow the below steps:

• Add the image into some sort of image editing software
  (ie Adobe Photoshop, Microsoft Paint, etc)
• Rotate the image to the incorrect orientation
• Save the image
• Rotate the image back to the correct orientation
• Save the image

This should Hard Reset the Meta-Data on the Image and set the Orientation to the Correct Orientation.

Before uploading your newsletter content, we recommend first reducing the file size of your images by processing them through the Schoolzine Image ReSZizer. This will cut down on the time it takes to upload your files.

You will also be able to adjust the height and width of your images to fit various other features within the Control Centre, such as Side Panels, Emails, Websites and SZapp Notifications.

This software is free and allows you to resize all of your images at the same time.

Installing the ReSZizer

You can install the application in the Desktop App Store by searching for ReSZizer, or by clicking the link below:

Click here to install the ReSZizer

Processing Your Images

Click on the video below to view a video tutorial on using the Schoolzine Image ReSZizer:

Before you get started, make sure your Images folder contains all relevant image files and galleries.

The ReSZizer will save the resized images over the top of the original files, so if you think you will need the original images later, save a copy of these files to another folder.

1. Open the ReSZizer application.
2. Choose the files you wish to resize by clicking the Folder button at the top of the ReSZizer and navigating to your Images folder, then click Open.
   Note: You can also Click and Drag your Images folder into the box labeled ‘Drag Images Here’.
3. To resize a single image, or to select images individually, click the File button at the top of the ReSZizer.
4. Set the Profile.
   Note: Standard is the default setting and perfect for resizing images for your newsletter content.
5. Click Process.

Profiles

You are able to control what dimensions your images are sized to by assigning a Profile before you click Process.

• Standard – 600px width.
  Note: This is the Profile that you will set if you are resizing images to fit into the content of your newsletter.
• Gallery – 600px height.
• Side Panel – 220px width.
  Note: This is the Profile you will set if you are resizing images to fit into the Side Panel of your newsletter.
• Design – 2000px width.
• Newsflash – 500px width.
  Note: This is the Profile you will set if you are resizing images to fit into an Email Newsflash.

For more information on the best profiles to apply to your images for resizing, see the guide below:

Images Showing as Wrong Orientation

Images contain certain background information known as Meta-Data that control varying aspects of the image, such as Size, Rotation, Preview Text, etc. Both your Desktop Computer and online platforms such as the Schoolzine Control Centre can interpret this background Meta-Data in different ways. This can lead to images being the correct orientation on your desktop computer but display incorrectly once uploaded online.

How can I resolve this?

You can use the Schoolzine Image Resizer to reset the Meta-Data of your images. Simply make sure they are the correct orientation on your Desktop Computer, then run them through the Schoolzine Image Resizer. Even if your images have been resized previously, this will reset the Meta-Data to the correct Orientation.

I have used the Schoolzine Resizer to reset the Meta-Data, but the images are still the wrong orientation.

Occasionally the Meta-Data can be locked onto the image and the Schoolzine Image Resizer is unable to reset it correctly. To resolve this you can follow the below steps:

• Add the image into some sort of image editing software
  (ie Adobe Photoshop, Microsoft Paint, etc)
• Rotate the image to the incorrect orientation
• Save the image
• Rotate the image back to the correct orientation
• Save the image

This should Hard Reset the Meta-Data on the Image and set the Orientation to the Correct Orientation.

Whilst the Schoolzine system recommends to use either JPG, GIF or PNG files for use in the Schoolzine Control Centre, we understand that you may have your staff or community submitting files from various sources which will also have various file types. We have provided a list below for some common types you encounter as well as the easiest methods for conversion prior to bringing into the Schoolzine Control Centre. 

NOTE: Whilst all care has been taken to check these sites being safe to use, Schoolzine doesn’t take any responsibility for issues arising by use of these sites by computer virus or other contamination and recommends that you ask for the files to be supplied to you in a JPG or PNG format.

HEIC Files

Apple devices will typically save their images as their own type of High Efficiency Image Format (HEIF) known as HEIC. HEIC files are a compressed image format that allows for high quality images, but a smaller size compared to JPG, however these files will need to be converted prior to being used in the Schoolzine Control Centre.

This can be converted to a JPG using an online converter such as the following:

If you have access to a mac there is also the option to convert the image files to a JPG without resorting to the online conversion using their ‘Preview’ app. A guide to this process is provided below:

ARW Files

Sony Cameras use a unique file type called ARW files a type of RAW file unique to SONY cameras, which like HEIC will need to be converted prior to being  brought into the Schoolzine Control Centre.

This can be converted to a JPG using an online converter such as the following:

RAW Files

RAW files will need to be converted to a suitable format such as JPG prior to being brought into the Schoolzine Control Centre, and can be converted using an online converter such as the following:

CR2 Files

CR2 files are a unique RAW file to Canon, will need to be converted to a suitable format such as JPG prior to being brought into the Schoolzine Control Centre, and can be converted using an online converter such as the following:

BMP Files

If you have had BMP files supplied to you, these can be converted using an online converter such as the following:

JFIF Files

JFIF files is a variation of JPG files, but will need to be converted to a suitable format such as JPG prior to being brought into the Schoolzine Control Centre, and can be converted using an online converter such as the following:

WebP Files

WebP files will need to be converted to a suitable format such as JPG prior to being brought into the Schoolzine Control Centre, and can be converted using an online converter such as the following:

TIFF files

TIFF (Tagged Image File Format) files will need to be converted to a suitable format such as JPG prior to being brought into the Schoolzine Control Centre, and can be converted using an online converter such as the following:

Image Names

It is important that you are naming your image file names with no special characters, or symbols such as &$#. This will allow for the most compatibility in the Schoolzine System as the inclusion of these characters can cause images and galleries to not display correctly.